In today’s highly competitive marketplace, falling behind the IT innovation curve creates the opportunity for competitors to leapfrog your business. As such, very few companies today have static IT needs.
Moreover, the combination of a globalised marketplace and extended operating hours necessitates that businesses remain connected 24/7, while increasing regulatory compliance and governance requirements mean business continuity through highly-available ICT systems is a prerequisite for your organisation.
Only the most advanced hosted environments can offer the capabilities needed to thrive in the modern digital economy, as they give modern businesses ubiquitous on-demand access to mission critical applications, software, infrastructure, communications, data and platform services.
Delivering these systems and capabilities from the cloud ensures that your ICT runs cost effectively and is capable of meeting your evolving business needs. However, an organisation’s focus should be on running a business successfully, not managing the complexities of the technology that enables it.
Businesses should therefore partner with a hosting provider that has the technology resources, experience and expertise needed to manage the risks and demands of provisioning and maintaining an enterprise-grade ICT environment.
Expertly managed services
Pivotal Data’s Managed Services allow businesses to outsource the day-to-day management of their ICT requirements to highly skilled, technically proficient teams of experts, who manage multi-faceted hosted environments.
These expertly managed services help businesses leverage best-in-class ICT infrastructure and responsive systems, by providing customers with technical expertise and service consistency, and the agility and flexibility that comes from access to multiple vendors, technologies, and disparately located world-class data centres.
Our Managed Services deliver the levels of innovation and guaranteed support that are vital to achieving your strategic objectives, by helping you to streamline your operations, reduce complexity and costs, and improve your all-round performance and productivity.
To explore our IT managed services, contact Pivotal Data on 087 310 5900.
Harambee created a resilient and highly scalable multichannel contact center. The company benefits from a flexible licensing model that reduces capital expenditure and provides instant access to features such as chat, advanced IVR, workforce optimisation and outbound dialers.READ MORE »