Enterprise Communication

Enterprise Communication

Build competitive advantage


Customer Experience

Pivotal Data improves customer experiences by offering a fully outsourced end-to-end contact centre solution – the only to offer embedded voice authentication capabilities to enhance security and stop fraud.READ MORE »

Enterprise Telephony

Pivotal Data provides companies with a wide range of communications capabilities, from powerful IP-PBX and IP phones, to enterprise-grade applications that help your business enhance operational efficiency and productivity.Read More »


Pivotal Data’s Unified Communication solutions go beyond voice, delivering messaging, meetings, video conferencing, content sharing and calling capabilities from a single platform, deployed on premise, from the cloud or as a hybrid model.Read More »

Value Added Services

Pivotal Data has the ability to combine and implement various technology-centric disruptive solutions offered within Pivotal Group that will transform business and deliver the competitive differentiator needed to thrive in the digital economy.Read More »

Latest news


Analytics the key that unlocks big data’s potential in contact centres

Given the rise in omnichannel engagement capabilities, it is imperative that contact centres enable analytics capabilities across digital and voice engagements, as this creates opportunities to convert customer interactions into business outcomes.Read more »

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