Pivotal Data’s comprehensive and innovative offerings can be delivered as a seamless, integrated and interoperable end-to-end solution, or as siloed components to build out existing IT capabilities, or enable omni-channel communication and collaboration capabilities.
At the core of an organisation’s competitive capabilities lies reliable, cost effective person-to-person communication that connects customers and partners to your business.
The ability to provision robust and agile IT solutions, with 24/7 access to mission-critical information, communications and applications, is fundamental to the success of any business competing in the digital economy.
Harambee created a resilient and highly scalable multichannel contact center. The company benefits from a flexible licensing model that reduces capital expenditure and provides instant access to features such as chat, advanced IVR, workforce optimisation and outbound dialers.READ MORE »