Editorial. Expert opinion. Case studies.
The relationship with Pivotal Data is based on trust, which is essential when you have external technicians working on business- critical systems. This trust has also given Integrisure the confidence to explore new options with Pivotal Data.
Harambee created a resilient and highly scalable multichannel contact center. The company benefits from a flexible licensing model that reduces capital expenditure and provides instant access to features such as chat, advanced IVR, workforce optimisation and outbound dialers.
Pivotal Data has helped to enhance the group’s business capabilities by giving the company access to a resilient and highly scalable omni-channel contact centre.