Pivotal Data tops list of Genesys partners for 2018
Pivotal Data’s concerted efforts to grow Genesys within Africa, deliver world-class customer experience, and its numerous successful customer implementations were recognised and duly rewarded with the prestigious Genesys Partner of the Year award, which it received at a gala event held on 16 May, 2019.
Genesys determines recipients of this award based on a combination of financial performance and the partner’s ability to deliver business excellence and achieve customer success and satisfaction when implementing Genesys solutions in its local market.
The award caps off a spate of accolades and achievements for Pivotal Data within the Genesys Partner Network, after the local managed services provider was recently recognised as Genesys’ leading partner in Africa and achieved Gold Partner status – the highest level within the partner program.
“We are extremely proud to receive this award. It is further recognition from the global leader in customer experience and contact centre solutions that our skills, expertise and go-to market strategy are delivering results. We look forward to building on this success to entrench our position as a leading partner within the global Genesys network,” commented Bruce Arnold. Chief Executive Office at Pivotal Data.