Editorial. Expert opinion. Case studies.
Pivotal Data, has seamlessly integrated OneVault’s voice biometric authentication solution into its contact centre solution as a value-added feature.
The relationship with Pivotal Data is based on trust, which is essential when you have external technicians working on business- critical systems. This trust has also given Integrisure the confidence to explore new options with Pivotal Data.
Harambee created a resilient and highly scalable multichannel contact center. The company benefits from a flexible licensing model that reduces capital expenditure and provides instant access to features such as chat, advanced IVR, workforce optimisation and outbound dialers.