Keep your current phone system with all the features you rely on.
Pivotal Teams is a unique add-on to Office 365 which integrates any existing phone system with Office 365 enabling the Calls feature within Microsoft Teams. Allowing your employees to make and receive calls from your existing phone system using the Microsoft Teams app on any device, wherever they are. You get to keep all the existing numbers, routing and call centre functionality configured in your phone system.
How Pivotal Teams works
Microsoft Teams brings everything together in a shared workspace where you can now make and receive calls, chat, meet, share files and work with business apps.
Microsoft Teams can be installed on any PC, Mac or mobile device so now your team can make and receive work calls from your phone system wherever they are.
Pivotal Teams is unique as it integrates any existing PBX to Microsoft Teams meaning you can keep your existing phone system and handsets and all the features you rely on.
Get end-to-end security, administrative control and compliance – all powered by Office 365.
Works with Microsoft Teams on any PC, Mac or Mobile.
Microsoft Teams is a free App that can be installed on any PC, Mac or mobile device. Microsoft Teams brings everything together in a shared workspace where your staff can now make and receive calls, chat, meet, share files and work with business apps.
Make and receive work calls on any device. Work anywhere.
Microsoft Teams can be installed on any PC, Mac or mobile device so now your team can make and receive work calls from your phone system wherever they are. This is an instant gamechanger for businesses who have staff who travel, work from home or work on the move.
9 reasons to use Pivotal Teams for Trunks
Your team can use Microsoft Teams as your phone system and make and receive calls on any device.
It takes 10 minutes to set up, there’s no setup charges, and just a simple per-user monthly charge.
Call bundles and pools are shared between all Teams users avoiding costly per-user plans.
Available globally for ANY phone service provider to deliver services to Microsoft Teams customers.
Use MS Teams certified infrastructure without needing capital expenditure and installation.
You keep your current numbers and minutes plan, no porting required.
No hardware, software or servers to deploy for you or your phone service provider.
No Trunk or concurrent channel restrictions so you’ll never get a busy tone.
Enterprise-grade security from high-availability Azure data centres.
Quick and simple implementation in minutes
A simple single portal manages the Pivotal Teams service. Enter the list of users with the information to connect them to Office 365 and your PBX and they are ready to go. Real-time diagnostic information shows they are connected and ready to use the service. It really couldn’t be much simpler. You can be up and running in minutes.
Configuring Pivotal Teams for PBX
Configuring Pivotal Teams for Trunks
Enterprise grade encryption and security built-in
Pivotal Teams provides end to end encryption of both signalling and media whilst managing SSL certificates for each customer. It provides fine-grained access control to the Pivotal Teams calling platform and you can revoke our access to your Office 365 tenant at any time.
Works with any phone system or PBX
The Pivotal Teams platform uses standard SIP to connect to your existing phone system, just like a phone. This means virtually all current systems are supported.