Amplify calling success rates and campaign effectiveness with CLI Manager.
Don’t let caller ID and blocking apps hinder your ability to execute outbound calling campaigns and meet client objectives. Boost your reach and agent productivity to amplify calling success rates and campaign effectiveness with CLI Manager.
Ready to hear your customers say ”Hello”?
What is CLI Manager?
CLI manager gives businesses the ability to analyse CLI metrics and manage caller IDs in response to data-driven analytics.
The default behaviour is to randomise all your business’s CLIs and automatically generate relevant statistics based on customer responses. Once Pivotal CLI Manager has collected sufficient data to analyse, it becomes a powerful business tool that delivers better CLI performance and saves valuable time and contact centre resources.
Managing CLIs based on the data statistics generated allows businesses to manage their CLIs in real time, which puts the power in your hands.
A CLI randomiser further enhances call productivity by enabling higher Answer Success Rates (ASR) on outbound calls and calling campaigns.
Why use CLI Manager?
Pivotal CLI manager provides detailed metrics regarding current number allocation success rates, which gives your business the flexibility to fine-tune outbound calling requirements according to your specific needs.
This, in turn, provides higher success rates on answered calls and creates opportunities to bypass allocated numbers that are flagged as spam.
