A flexible contact centre solution that seamlessly scale, with access to features that create meaningful customer experiences
It has never been quicker, easier or more cost-effective to start your contact centre’s journey to the cloud.
Don’t miss our Black Friday deal on the Pivotal on Demand ‘contact-centre-in-a-box’ solution.
This cost-effective plug-and-play starter solution is the first step towards a superior full-service fully hosted contact centre.
Pivotal on Demand unlocks simple yet scalable multi-channel capabilities for organisations ranging from SMEs to larger enterprises.
The deal includes a 33% discount on a one-year contract on an inbound or outbound hosted ‘contact-centre-in-a-box’ solution that includes voice and email customer engagement capabilities.
Offer valid from 1 – 30 November 2020. Based on minimum 20 agents with a 12-month contract, CPIX annual increase.
Save 33% on inbound and outbound bundles
INBOUND BUNDLE
R14 500
based on 20 agents per month
Inbound voice and email
24/7 user support
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Pricing excludes:
Porting and set up fee of any Geo numbers
Integration
Voice storage
Headsets
Implementation, configuration and train-the-trainer (once-off fee of R20 000)
Notes:
Outbound calls will be billed at @ 45c a minute
OUTBOUND BUNDLE
R16 200
based on 20 agents per month
Outbound voice (Preview, Progressive, Predictive, Broadcast)
24/7 user support
6 000 minutes of connectivity
Pricing excludes:
Porting and set up fee of any Geo numbers
Integration
Voice storage
Headsets
Implementation (includes 2 outbound campaigns), configuration and train-the-trainer (once-off fee of R30 000)
Notes:
Connectivity after 6 000 minutes will be billed @ 45c a minute
10 reasons to choose Pivotal on Demand for your contact centre
Reduce capex, contain costs
Create a responsive organisation
Boost business uptime
Enhance employee experience
Optimise internal resource utilisation
Gain insights into organisational performance
Expand contact centre’s capabilities
Cater to customer engagement preferences
Streamline processes to elevate CX
Gain control of process to enhance output quality
Features and benefits
