Amplify calling success rates and campaign effectiveness with Pivotal CLI Manager.
Don’t let caller ID and blocking apps hinder your ability to execute outbound calling campaigns and meet client objectives. Boost your reach and agent productivity to amplify calling success rates and campaign effectiveness with Pivotal CLI Manager.
What is Pivotal CLI Manager?
Pivotal CLI manager gives businesses the ability to analyse CLI metrics and manage caller IDs in response to data-driven analytics.
The default behaviour is to randomise all your business’s CLIs and automatically generate relevant statistics based on customer responses. Once Pivotal CLI Manager has collected sufficient data to analyse, it becomes a powerful business tool that delivers better CLI performance and saves valuable time and contact centre resources.
Managing CLIs based on the data statistics generated allows businesses to manage their CLIs in real time, which puts the power in your hands.
A CLI randomiser further enhances call productivity by enabling higher Answer Success Rates (ASR) on outbound calls and calling campaigns.