Pivotal Data is an integrated managed services provider that holds key technical competencies and skills, and offers a comprehensive solutions set comprised of best-of-breed information and communication technology (ICT) delivered over IP-enabled infrastructure. A complete turn-key solution is available with Pivotal Data’s ability to also provision business-critical physical infrastructure.
Pivotal Data was founded and is managed by an entrepreneurial team of passionate, experienced and technologically proficient individuals who believe in the transformative power of ICT, because the right solution, implemented by a competent and skilled team has the power to enhance business strategy and drive growth. Pivotal Data’s strategic approach and understanding of technology is what small-to-medium-sized enterprises need to achieve their goals and thrive in the globalised digital economy.
Pivotal Data’s comprehensive and innovative ICT offering can be delivered as a seamless, integrated and interoperable end-to-end solution, or as siloed components to build out existing IT capabilities, to enable omni-channel communication and collaboration capabilities.
Within Africa's vibrant contact centre industry, the adoption of cloud-based services is on the rise as many companies across the continent shift from on-premise to hybrid and in-the-cloud models.READ MORE »