Pivotal Data is a specialist provider of enterprise communication, customer experience and cloud contact centre solutions. We apply our vast industry experience and unique expertise to consult, implement and maintain IT solutions that simplify digital, cloud and CX journeys to create agile, customer-centric organisations.
Discover how our IP PBX and cloud contact centre solutions can accelerate your digital transformation
Future-proof your contact centre
Turn your digital customer experience into a competitive advantage. Enable better customer communication with omni-channel contact centre solutions across your entire company.
Drive efficiencies with cloud
Connect staff and enhance collaboration with our affordable cloud IP PBX software and Pivotal Teams. Seamlessly communicate from any location using our mobile application and become more productive.
Accelerate digital transformation
Improve organisational efficiency, reduce business costs and enhance security while accelerating your business’s digital transformation with our secure and trusted cloud solutions.
How can we help your business?
How can we help your business?
Our global and local partners
Latest news, views and opinions
For the second consecutive year, Pivotal Data was the only South African Genesys partner shortlisted for the Migration Partner of the Year
With its true pay-per-use model, Pivotal on Demand was the most cost-effective solution, without compromising on features or functionality.
The company’s pay-on rate is now five times higher than the rate achieved when using SMS.
In a world of hybrid working models delivering exceptional employee experiences has never been more important for contact centre leaders.
In our new world, where same-day delivery, instant transactions and on-demand service have become the norm rather than the exception, businesses will increasingly compete for share of pocket based on the customer experience (CX) they provide.