Unified communications eliminates the complexity of managing multiple solutions and applications. This reduces the configuration requirements and redundant tasks typically associated with juggling multiple vendors, freeing IT staff to focus on other areas that add value to the organisation. This also simplifies the user experience for staff.
Pivotal Data delivers a seamless solution that provides a holistic view of operations and eliminates duplicate work.
Flexible phone options, which include desk phone, softphone, mobile and web clients, gives user access to a variety of choices to ensure they have the solution that best meets their needs.
Implementing a single unified communications solution increases user adoption, reduces training requirements, and maximises workforce productivity for both staff and IT administrators.
Leveraging a single infrastructure and services provider for your unified communication and collaboration requirements enables businesses to focus on their core business.
The right technology ensures rich stakeholder engagement through enhanced collaboration, which improves the ease with which you conduct business.
Enables business agility
Drives increased efficiencies and productivity by removing communication latency as staff are more accessible and productive, regardless of their location or device.
Drives cost efficiencies
Provisioned on an IP-network, collaboration tools offer feature-rich, fully redundant solutions that are delivered on an OPEX model. This negates the need for massive upfront CAPEX expenditure, freeing up financial resources to invest in other areas of the business.
Unified communication and collaboration solutions lower the cost of doing business by saving on travel costs.
As a truly converged end-to-end communication and collaboration provider, Pivotal Data can help you future-proof your business’s telecommunication requirements and capabilities through unrivalled scalability and flexibility, to support every business location, from small branches to corporate headquarters.
By delivering a consistent user experience from the cloud, Pivotal Data allows you to evolve your communications solution as your business needs change.
Cloud-based solutions future-proof your communication technology roadmap by making infrastructure and systems highly interoperable.
Collaboration tools enable organisations to conduct business in a greener way by offering an environmentally responsible alternative to business travel. This reduces your carbon footprint, while online sharing capabilities reduce the reliance on paper and printing to share information.
To explore our Unified Communication, contact Pivotal Data on 087 310 5900.
Within Africa's vibrant contact centre industry, the adoption of cloud-based services is on the rise as many companies across the continent shift from on-premise to hybrid and in-the-cloud models.READ MORE »